Delivery Terms & Conditions

We offer fast and reliable delivery across Dubai city and all other Emirates. Delivery times depend on product availability, location, and traffic conditions.

1. Delivery Within Dubai City (Approx. 2 Hours)

For customers inside Dubai city, we aim to deliver your order within around 2 hours during working hours.

Conditions

  • Delivery window: 10:00 AM – 11:00 PM
  • Delivery time may vary based on product pickup time and real-time traffic situations.
  • This delivery option is available only within Dubai city limits.

Possible Delays

Although we try to maintain a fast delivery experience, delays may occur due to:

  • Product being collected from the store/warehouse
  • Heavy traffic
  • Peak hours or high-order volume

High-Traffic Areas That May Face Delays

Some Dubai areas are known for heavy traffic, which may slightly increase delivery time:

  • Al Barsha
  • Hessa Street
  • Dubai Marina
  • Business Bay
  • Downtown Dubai
  • City Walk
  • DIFC
  • Karama
  • Satwa
  • Deira Dubai
  • Bur Dubai

2. Delivery to Other Emirates (Within 24 Hours)

For customers outside Dubai, we offer 24-hour delivery to all other Emirates in the UAE.

Conditions

  • Delivery timeframe: Within 24 hours
  • Applies to all Emirates outside Dubai
  • Subject to courier availability and inter-city transport schedules

3. Important Notes

  • All delivery times are estimated, not guaranteed.
  • If any delay occurs, our support team will update you.
  • Orders placed close to closing hours may be delivered the next day.
  • Card payment is available for Dubai delivery orders.