INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products do you offer at VAPOR AE?

At VAPOR AE, we offer a wide range of vaping products including disposable vapes, vape juice in various flavors and nicotine strengths, pod devices, pod cartridges, and pod coils. Our selection is curated to meet the needs of both new and experienced vapers.

Do you provide guidance for beginners new to vaping?

Yes, we do! Our knowledgeable and friendly staff are always ready to assist beginners with finding the right products and understanding how to use them. We strive to create a welcoming and informative environment to ensure a smooth and enjoyable vaping experience.

 

How can I place an order online?

To place an order online, simply browse our website and add the desired products to your cart. Once you have selected all the items, proceed to checkout where you can enter your shipping details and payment information. After confirming your order, you will receive a confirmation email with the order details.

What are your shipping and return policies?

We offer fast and reliable shipping across Dubai and beyond. Orders are typically processed and shipped within 1-2 business days. If you need to return a product, please contact our customer service within 3 days of receiving your order. Items must be unused and in their original packaging to be eligible for a return.

How can I contact customer support?

You can contact our customer support team via email, WhatsApp, or through our website’s contact form. Our dedicated team is available to assist you with any questions or concerns you may have regarding our products, orders, or any other inquiries related to Vape Collection Shop

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